Incas & Conquistadors + Galapagos Island Stay

Accommodation in Lima

Holiday Inn Miraflores

Included

                   

Standard Hotel: Located in the heart of Lima’s stylish Miraflores district, the hotel is in a good location to explore the neighbourhood. The rooms are comfortable and modern, with en-suite facilities and air conditioning. There is a gym, a restaurant, and a rooftop swimming pool   

Why stay here? The hotel offers great efficient service and many convenient amenities. The location is good for exploring the Miraflores district’s shops and cafes.

Hotel facilities 

• WiFi access.

• There is a restaurant, gym and a bar.

• The hotel offers room service, a 24-hour front desk, luggage storage and laundry facilities.

About the room 

All rooms have en-suite bathrooms, tea and coffee, and are light and spacious.

Room types available 

Standard room.

This is our standard hotel in Lima for 2024 departures.

 

More information Less information

AC Miraflores by Marriott

£120
(£120 Single Supplement)

                   

Llama Travel Customer Rating

Overall

94%

94%

Service

92%

92%

Location

94%

94%

Superior Hotel: This 139-room hotel in Miraflores has ocean views and excellent facilities including a European-style bar, rooftop restaurant, cocktail lounge and café. Rooms are stylish and well appointed, featuring luxury bedding and elegant bathrooms. The hotel has a good location in Miraflores, next to the upscale Larcomar shopping centre and nearby several attractions including Kennedy Park, Costa Verde and the Bridge of Sighs. There is a 24-hour fitness centre and high-speed WiFi throughout the hotel.   

Why stay here? This elegant hotel offers a range of great dining options including Lima’s only rooftop restaurant that overlooks the ocean ​​and boasts leadership by one of Peru’s best chefs.

Hotel facilities

• Free WiFi is available in all areas.

• There is a European and Peruvian fusion restaurant, rooftop restaurant, cocktail lounge, cafe and deli.

• 24-hour fitness centre

• The hotel offers room service, 24-hour front desk, luggage storage, express check-in and shops.

About the room

All rooms have air-conditioning, soundproof windows, WiFi, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room type

Deluxe City View Room*

*NB. Passengers travelling in 2023 have a free upgrade to an Ocean View Room.

More information Less information

Accommodation in Cusco

Los Portales

Included

             

Llama Travel Customer Rating

Overall

70%

70%

Service

80%

80%

Location

82%

82%

Standard Hotel: Located opposite the Inca Temple of the Sun, this comfortable hotel has a restaurant and bar. The rooms are simple but comfortable, with en-suite bathrooms.

Why stay here? This hotel boasts simple but stylish décor and a good location in the historic centre of Cusco.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, a gift shop and laundry facilities.

About the room

All rooms have free WiFi, a TV, a telephone, a safety deposit box, a minibar, a hair dryer and en-suite bathrooms.

Room types available

Double, twin or single room

More information Less information

Casa Andina Premium Cusco

£245
(£245 Single Supplement)

                 

Llama Travel Customer Rating

Overall

80%

80%

Service

82%

82%

Location

95%

95%

Superior Hotel: This 94-room hotel is located three blocks from the main square. The beautifully restored colonial mansion has lovely public areas and a good restaurant. The comfortable rooms are around the three interior patios.

Why stay here?  This hotel is a lovely colonial building with attractive courtyards where you can get away from the city bustle. The rooms are comfortable, and many of them have colonial features.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar and an outdoor terrace area.

• The hotel offers room service, a 24-hour front desk, luggage storage, shops on site, laundry facilities and dry cleaning. There is also an ATM/cash machine on site.

About the room

All rooms have air conditioning, WiFi is available for a fee, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available
Superior rooms, Imperial suite

More information Less information

Accommodation in Quito

Ikala Quito Hotel

Included

                 

Standard Hotel: Built in three historic houses in the bohemian Mariscal district of Quito, with cosy living-room areas in which to relax. The rooms are well-appointed with a modern feel, and there is a restaurant, bar and garden.

Why stay here? The Ikala is located in a quiet part of Mariscal, providing a peaceful escape from the city. The hotel has a rooftop terrace with views of the city and mountains.

Hotel facilities

• Free WiFi is available in all areas

• There is a restaurant and bar

• There is a rooftop terrace

About the room

All rooms have en-suite bathrooms, air conditioning, WiFi, a TV, a telephone, a mini bar, a safety deposit box, and a hair dryer.

Room types available

Standard room

More information Less information

Casona de la Ronda

£110
(£70 Single Supplement)

           

Llama Travel Customer Rating

Overall

79%

79%

Service

90%

90%

Location

82%

82%

Boutique Hotel: This 22-room hotel is well located on the pedestrian La Ronda street in the historic centre. The hotel is located in an old colonial house, with a good restuarant and great views of the old town. The rooms are comfortable with good en-suite bathrooms.

Why stay here: This is a very well-restored colonial house, with a lovely wooden central patio. The rooms are beautiful and, unusually for colonial buildings, the rooms are outward facing rather than into the central patio, so are bright. The location of the La Ronda street is great as there is often lots going on.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar, an outdoor terrace area and a cosy lobby with a fireplace.

• The hotel offers room service, a 24-hour front desk, luggage storage, shops on site and laundry facilities.

About the room

All rooms have air conditioning, WiFi, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Swiss Business Advantage room
 

More information Less information

Swissotel

£50
(£50 Single Supplement)

             

Llama Travel Customer Rating

Overall

89%

89%

Service

89%

89%

Location

78%

78%

Superior Hotel: This 250-room hotel is one of the top hotels in Quito, with five restaurants, a spa, indoor and outdoor heated swimming pools, a fitness centre and 13 treatment rooms. The large, comfortable rooms are well appointed with good en-suite bathrooms and WiFi is available for a fee. The hotel is located in one of Quito’s most prestigious areas with excellent shopping nearby.

Why stay here? This is an excellent hotel with all the comfort you would expect from a top city hotel.

Hotel facilities

• WiFi is available in public areas for a fee.

• There are two bar and lounge areas, five different restaurants serving a wide range of cuisines, an indoor and outdoor pool, tennis courts, a gym, a full working spa with a steam bath and jacuzzi.

• The hotel offers room service, a 24-hour front desk, luggage storage, laundry facilities and dry cleaning. There is also an ATM/cash machine on site.

About the room

All rooms have air conditioning, WiFi, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Standard room

More information Less information

Accommodation in Galapagos Islands

Galapagos Suites

Included

       

Llama Travel Customer Rating

Overall

95%

95%

Service

99%

99%

Location

94%

94%

Standard Hotel: Situated in Puerto Ayora on Santa Cruz island, the Galapagos Suites accommodation is simple but more than adequate. It offers light and airy en-suite rooms with private balconies or patios, and air conditioning.

Why stay here: Galapagos Suites provides an affordable option for experiencing the Galapagos Islands, and provides pleasant accommodation in a unique part of the world.

Hotel Facilities

• Breakfast terrace

• Wifi zone

• Complementary biodegradable shampoo, hand wash and body wash

About the Room

All rooms have en-suite bathrooms, air conditioning, safety deposit boxes and private balconies or patios.

Room types available

Standard Room

More information Less information

Accommodation in Sacred Valley (optional excursion)

Hacienda Urubamba

Optional Excursion

                           

Llama Travel Customer Ratings

Overall

99%

99%

Service

96%

96%

Location

93%

93%

Standard Hotel: This fantastic hotel has a picturesque setting in the Sacred Valley, with 36 well-appointed spacious rooms with en-suite bathrooms and beautiful views. There are extensive gardens, a restaurant and bar.

Why stay here: Immersed in the countryside of the Sacred Valley, with sweeping views of the imposing mountains, all rooms boast great views. It is impossible not to relax here.

Hotel facilities
• WiFi 
• Restaurant and bar, with a complimentary pisco sour included
• Afternoon tea and turndown service is included, and there is a 24/7 reception desk

About the room
Rooms are en-suite with a king size bed, and seating area and a small dining area, as well as a scenic terrace. There is also a safe, minibar, and flat screen television.

Room types available
Urubamba superior deluxe rooms

More information Less information

Accommodation in Machu Picchu (optional excursion)

El Mapi

Optional Excursion

               

Llama Travel Customer Ratings

Overall

74%

74%

Service

71%

71%

Location

85%

85%

Standard Hotel: A good 90-room hotel, located on the main street of Aguas Calientes. The hotel reception is constructed from recycled materials. There is a restaurant, bar, a small garden and a spa. Rooms are comfortable with en-suite bathrooms and free WiFi.

Why stay here?  This is a very good standard hotel, with clean and simple rooms, and it is a great base for visiting Machu Picchu.

Hotel facilities

• WiFi is available in public areas and is free of charge

• There is a restaurant, a bar and a spa

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, laundry facilities, wake up calls and binoculars are available for rent

About the room

Rooms are simply yet comfortably decorated, in a smart modern style. All rooms have free WiFi, a telephone, air-conditioning, a TV, a safety deposit box, a minibar, a hair dryer (on request) and en-suite bathrooms.

Room types available

Standard room

More information Less information

Machu Picchu Pueblo Inkaterra

Optional Excursion

                           

Llama Travel Customer Ratings

Overall

87%

87%

Service

80%

80%

Location

89%

89%

Superior Hotel: A beautiful, rustic-style hotel set in five hectares of tropical gardens and orchid trails. The 85 rooms are located in small clusters in the hotel grounds and have en-suite bathrooms. There is a small outdoor pool, spa and free WiFi in the common areas. The price includes a good dinner and a guided nature tour.

Why stay here?  This is our favourite hotel at Machu Picchu, with large attractive rooms. It is worth spending time exploring the beautiful gardens or taking one of the included nature tours. A unique offering is the sanctuary for the endangered spectacled bear, endemic to  the Andes region. 

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a cafe, restaurant, bar and garden. There is also a spa and sauna offering various treatments including massages, hot stone treatments and body wraps.

• The hotel offers room service, a 24-hour front desk, a tour information desk, a gift shop, luggage storage, laundry facilities and binoculars are available for rent.

About the room

All rooms are spacious with air-conditioning, separate seating areas, a telephone and en-suite bathrooms. Some rooms also have WiFi and fireplaces.

Room types available

Superior room

More information Less information

Sanctuary Lodge

Optional Excursion

                           

Llama Travel Customer Ratings

Overall

91%

91%

Service

91%

91%

Location

99%

99%

Superior Hotel: This 31-room hotel, located just outside the ruins, is the closest hotel to Machu Picchu. There is a small garden and the views of the surrounding mountains are wonderful. The rooms are comfortable with en-suite bathrooms, and free WiFi. Mountain view rooms are available for a supplement. All meals are included.

Why stay here? The reason to stay here is the amazing location, but the excellent service and attractive gardens mean that a stay here is special in any case. 

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There are two restaurants, including the Tampu, an eatery exclusive to hotel guests, and a bar/lounge area. There is also a spa offering a range of massages and aromatherapy treatments. There are also beautiful gardens with landscape views.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, a gift shop and laundry facilities.

About the room

Rooms are comfortable and well equipped. Rooms with views are available for a supplement. All rooms have air-conditioning, free WiFi, a TV, a telephone, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Standard room
Standard patio room
Superior Terrace room
Deluxe room (with mountain view)
Deluxe Terrace room (with mountain view)

More information Less information

Accommodation in Bellavista cloud forest (optional excursion)

Bellavista Cloud Forest Lodge

Optional Excursion

                     

Llama Travel Customer Ratings

Overall

85%

85%

Service

94%

94%

Location

94%

94%

Standard Lodge: The 21-room Bellavista Lodge is located high in the cloud forest at 2,200 metres, from where there are amazing views. The lodge is in the Tandayapa Valley, where over 330 species of birds have been identified. Accommodation is in either the dome or in one of the attractive adjacent buildings. Rooms are simple, but have electricity and hot showers. All meals from lunch on the first day to lunch on the second day are included at the lodge.

Why stay here? The cloud forest is beautifully atmospheric and a great place for bird and nature enthusiasts. Spending a night here allows you to explore more of the trails surrounding the lodge, which range from easy to challenging. You also have a better opportunity to spot the 16 species of hummingbird which visit the lodge and can be seen at close range at the feeders.

Read our customer's blog to find out what to expect at Bellavista. 

Lodge facilities

• Meals are served in the lodge restaurant, which has panoramic windows.

• Drinking water is provided.

• The lodge offers a laundry service.

About the room

Heaters and extra blankets are available and rooms have en-suite bathrooms with hot showers.

Room types available

Standard room

Upgrading to a suite room is possible for an extra cost

More information Less information

Accommodation in Mashpi Lodge (optional excursion)

Mashpi Lodge

Optional Excursion

                     

Llama Travel Customer Ratings

Overall

99%

99%

Service

99%

99%

Location

99%

99%

Superior Lodge: The Mashpi Lodge is a sleek, modern hotel designed to make you feel like you are one with the tropical cloud forest surroundings. En-suite rooms all boast floor to ceiling windows, with views of the cloud forest and mountains. There is WiFi, and all meals and soft drinks are included at the on-site fine dining restaurant, and tasteful lounge and bar areas, as well as a spa. There are also numerous activities available at the lodge, from the intriguing sky bike, where you pedal your way across the top of the forest on a cable, to the dragonfly, a relaxing cable system that allows you to enjoy the forest from above.   

Why stay here?  The setting here is second-to-none, with the lodge immersed in the tropical cloud forest, and rooms boasting great views. Furthermore there are so many ways to get to know the forest from the guided nature walks to the unique sky bike.

Hotel facilities

• All meals and soft drinks included

• Fine dining restaurant

• Spa

• WiFi

• Observation tower

• Sky bike & Dragonfly open-top cable car

About the room

All rooms boast fantastic picture windows, en-suite bathrooms with luxury amenities, WiFi and safe deposit boxes.

Room types available

Wayra room

Upgrading to a Yaku Suite is also possible for an extra cost

More information Less information

2025

• Mar 2025 From £5348 £5048 Show departures

  Start date	Return date	Price	Single supplement
  Mon 24 Mar	Wed 09 Apr	Mon 24 Mar - Wed 09 Apr	Price £5348 SAVE £300 £5048	Single supplement Price £1050	Book Now
  Mon 31 Mar	Wed 16 Apr	Mon 31 Mar - Wed 16 Apr	Price £5348 SAVE £300 £5048	Single supplement Price £1050	Book Now

• Apr 2025 From £5378 £5078 Show departures

  Start date	Return date	Price	Single supplement
  Mon 07 Apr	Wed 23 Apr	Mon 07 Apr - Wed 23 Apr	Price £5378 SAVE £300 £5078	Single supplement Price £1050	Book Now
  Mon 14 Apr	Wed 30 Apr	Mon 14 Apr - Wed 30 Apr	Price £5378 SAVE £300 £5078	Single supplement Price £1050	Book Now
  Mon 21 Apr	Wed 07 May	Mon 21 Apr - Wed 07 May	Price £5378 SAVE £300 £5078	Single supplement Price £1050	Book Now
  Mon 28 Apr	Wed 14 May	Mon 28 Apr - Wed 14 May	Price £5378 SAVE £300 £5078	Single supplement Price £1050	Book Now

• May 2025 From £5428 £5128 Show departures

  Start date	Return date	Price	Single supplement
  Mon 05 May	Wed 21 May	Mon 05 May - Wed 21 May	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 12 May	Wed 28 May	Mon 12 May - Wed 28 May	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 19 May	Wed 04 Jun	Mon 19 May - Wed 04 Jun	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 26 May	Wed 11 Jun	Mon 26 May - Wed 11 Jun	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now

• Jun 2025 From £5428 £5128 Show departures

  Start date	Return date	Price	Single supplement
  Mon 02 Jun	Wed 18 Jun	Mon 02 Jun - Wed 18 Jun	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 09 Jun	Wed 25 Jun	Mon 09 Jun - Wed 25 Jun	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 16 Jun	Wed 02 Jul	Mon 16 Jun - Wed 02 Jul	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 23 Jun	Wed 09 Jul	Mon 23 Jun - Wed 09 Jul	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 30 Jun	Wed 16 Jul	Mon 30 Jun - Wed 16 Jul	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now

• Jul 2025 From £5648 £5348 Show departures

  Start date	Return date	Price	Single supplement
  Mon 07 Jul	Wed 23 Jul	Mon 07 Jul - Wed 23 Jul	Price £5648 SAVE £300 £5348	Single supplement Price £1050	Book Now
  Mon 14 Jul	Wed 30 Jul	Mon 14 Jul - Wed 30 Jul	Price £5648 SAVE £300 £5348	Single supplement Price £1050	Book Now
  Mon 21 Jul	Wed 06 Aug	Mon 21 Jul - Wed 06 Aug	Price £5848 SAVE £300 £5548	Single supplement Price £1050	Book Now
  Mon 28 Jul	Wed 13 Aug	Mon 28 Jul - Wed 13 Aug	Price £5848 SAVE £300 £5548	Single supplement Price £1050	Book Now

• Aug 2025 From £5648 £5348 Show departures

  Start date	Return date	Price	Single supplement
  Mon 04 Aug	Wed 20 Aug	Mon 04 Aug - Wed 20 Aug	Price £5848 SAVE £300 £5548	Single supplement Price £1050	Book Now
  Mon 11 Aug	Wed 27 Aug	Mon 11 Aug - Wed 27 Aug	Price £5848 SAVE £300 £5548	Single supplement Price £1050	Book Now
  Mon 18 Aug	Wed 03 Sep	Mon 18 Aug - Wed 03 Sep	Price £5848 SAVE £300 £5548	Single supplement Price £1050	Book Now
  Mon 25 Aug	Wed 10 Sep	Mon 25 Aug - Wed 10 Sep	Price £5648 SAVE £300 £5348	Single supplement Price £1050	Book Now

• Sep 2025 From £5428 £5128 Show departures

  Start date	Return date	Price	Single supplement
  Mon 01 Sep	Wed 17 Sep	Mon 01 Sep - Wed 17 Sep	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 08 Sep	Wed 24 Sep	Mon 08 Sep - Wed 24 Sep	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 15 Sep	Wed 01 Oct	Mon 15 Sep - Wed 01 Oct	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 22 Sep	Wed 08 Oct	Mon 22 Sep - Wed 08 Oct	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now
  Mon 29 Sep	Wed 15 Oct	Mon 29 Sep - Wed 15 Oct	Price £5428 SAVE £300 £5128	Single supplement Price £1050	Book Now

• Oct 2025 From £5398 £5098 Show departures

  Start date	Return date	Price	Single supplement
  Mon 06 Oct	Wed 22 Oct	Mon 06 Oct - Wed 22 Oct	Price £5398 SAVE £300 £5098	Single supplement Price £1050	Book Now
  Mon 13 Oct	Wed 29 Oct	Mon 13 Oct - Wed 29 Oct	Price £5398 SAVE £300 £5098	Single supplement Price £1050	Book Now
  Mon 20 Oct	Wed 05 Nov	Mon 20 Oct - Wed 05 Nov	Price £5398 SAVE £300 £5098	Single supplement Price £1050	Book Now
  Mon 27 Oct	Wed 12 Nov	Mon 27 Oct - Wed 12 Nov	Price £5398 SAVE £300 £5098	Single supplement Price £1050	Book Now

• Nov 2025 From £5348 £5048 Show departures

  Start date	Return date	Price	Single supplement
  Mon 03 Nov	Wed 19 Nov	Mon 03 Nov - Wed 19 Nov	Price £5348 SAVE £300 £5048	Single supplement Price £1050	Book Now
  Mon 10 Nov	Wed 26 Nov	Mon 10 Nov - Wed 26 Nov	Price £5348 SAVE £300 £5048	Single supplement Price £1050	Book Now

Holiday Information

About Your Holiday

• What's Included

  Prices listed are per person and based on two persons sharing a room and include all flights from the UK and within destination, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included.

• Financial Protection

  All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

  For holidays not including any flights, financial protection is provided through IPP: https://www.llamatravel.com/ipp-protection

• Llama Travel Groups

  In many cases, the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will normally operate this just for you.

  In some cases, we operate more traditional tours, with the same Llama Travel group travelling together for the majority of the holiday, which allows land travel from one location to another, and in this case we may have a minimum number of travellers required to operate the group.

  Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. These will usually be in English, although in some places, especially on wildlife excursions, the excursions may be operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

  We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  Group Size
  Most holidays can operate with a minimum of 2 passengers, but some holidays have a higher minimum group size. If we have fewer than the minimum number of passengers, we will let you know two months before departure. In this case, we will refund you any monies paid or offer you an alternative option. It may be possible to operate the trip for fewer than 4 passengers for an additional cost.

  Holidays in Europe usually have a minimum group size of 4 passengers.
  Holidays in Namibia or South Africa usually have a minimum group size of 6 passengers.
  Holidays in Kenya usually have a minimum group size of 4 passengers.
  Holidays in Asia usually have a minimum group size of 4 passengers.
  Holidays in Costa Rica and Mexico usually have a minimum group size of 4 passengers.

Booking Conditions

• Llama Travel Booking Conditions

  Please see our booking conditions page for further information.

How To Book

• Booking the Holiday

  To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

• Paying for the Holiday

  You can pay your deposit by bank transfer, cheque, standard UK debit card or non-premium UK personal Visa / MasterCard credit card. Balance payments can be made by bank transfer or cheque. We do not accept cards for balance payments. We are unable to accept cash.

Before You Go

• Visas & Passports

  To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  Latin America

  Visas are not required in advance for British citizens for any Llama Travel Latin American destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate.

  If you are flying via another country, especially the US, you need to comply with the appropriate immigration requirements. Please ask us for details.

  You need a full 10-year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed if you are transiting in Europe.

  There is an entry fee to enter Chile for citizens of Australia, the US, Canada and some other countries which must be paid upon arrival. There is also an entry fee for US and Canadian citizens visiting Argentina, which must be paid in advance online.

  If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate.

  Africa

  British nationals can enter Morocco, South Africa, Namibia, and Botswana for a visit of up to 90 days without a visa. For British passports endorsed in any way and all other passports, please ask the appropriate consulate. You need a passport valid for 6 months after your return to the UK. For South Africa, you need a passport with two blank pages.

  British nationals require a visa to enter Zimbabwe for Victoria Falls, which can be purchased upon entry. The Kaza Univisa allows you to cross the border between Zambia and Zimbabwe and also allows for day trips to Botswana (cost is approximately US$50). On occasions, the Zimbabwe border staff may not issue a Kaza Univisa, and you may need to purchase a Zimbabwe visa (single or double entry), which has a slightly higher cost. Citizens from other countries should consult the specific embassy to check entry requirements.

  Currently, no visa is required to visit Namibia, but the Namibian government has announced that it will introduce a visa upon entry in April 2025.

  British nationals to Kenya require an electronic travel authorisation, which must be obtained online in advance. You can apply for this on the eTA website. For more information, see the website of the Kenya High Commission. For British passports endorsed in any way and all other passports, please ask the Kenya consulate. You need a passport with two blank pages

  If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate. In South Africa and Namibia, children under 18 must also carry an unabridged birth certificate.

  You need a full 10-year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed if you are transiting in Europe.

  To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  Asia & the Middle East

  To visit Jordan, you need a full 10 year passport valid for 6 months after your return to the UK. You will need a visa to enter Jordan. The Jordan visa is included in the price of your holiday. On arrival in Amman our representatives will meet you prior to immigration and this will be provided to you free of charge. For British passports endorsed in any way and all other passports, please ask the Jordanian consulate.

  All visitors to Sri Lanka, including British nationals, require an electronic Travel Authorisation (ETA), which must be obtained online in advance, and for which there is a cost. You can apply for single entry and transit visas on the ETA website. For more information, see the website of the Sri Lanka High Commission. For British passports endorsed in any way and all other passports, please ask the Sri Lanka consulate. You need a passport with two blank pages, valid for six months after your return to the UK.

  All visitors to India, including British nationals, require a visa, which can be obtained online in advance, and for which there is a cost. You can apply for single entry and transit visas on the e-visa website. For more information, see the website of the India High Commission. For British passports endorsed in any way and all other passports, please ask the Indian consulate. You need a passport with two blank pages, valid for six months after your return to the UK.

  Visitors from 13 countries, including the UK, can travel to Vietnam visa-free for stays up to 45 days. For stays longer than 45 days, a visa is required at a cost. This can be applied for online on the e-visa website. Stays longer than 90 days are not permitted. You need a full 10-year passport valid for 6 months after your return to the UK. For British passports endorsed in any way and all other passports, please ask the Vietnamese consulate.

  To visit Cambodia, a visa is required at a cost. This can be applied for online on the e-visa website. You need a full 10-year passport valid for 6 months after your return to the UK. For British passports endorsed in any way and all other passports, please ask the Cambodian consulate.

  To visit Laos, a visa is required at a cost. This can be applied for online on the e-visa website. You need a full 10-year passport valid for 6 months after your return to the UK. For British passports endorsed in any way and all other passports, please ask the Laotian consulate.

  If you are arranging a stopover in Singapore, you must complete an electronic SG Arrival Card up to three days before entry into Singapore.

  Europe

  You need a full 10 year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed.

   

• Adventure Activities

  In many destinations, you can arrange adventure activities, either through Llama Travel or through the local operator. If you are interested in taking any of these, please make sure you are covered by your travel insurance.

• Travelling With Children

  Some countries have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

  Countries in Africa have particularly strict requirements regarding children travelling, and in both South Africa and Namibia, children need to carry an unabridged birth certificate. Additionally, in Namibia, adults travelling with children where they are not the biological or legal guardians of those children, should be in possession of an affidavit statement from the child’s parents giving consent for their travel.

  Such requirements do change from time to time, and although we try to keep abreast of such changes and update this information, if you are travelling with children, we suggest you check current requirements carefully.

• Receiving Your Tickets

  You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents in destination will give you final details for hotel and excursions when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

• Money

  Cards are widely accepted in most hotel and restaurants, and cash machines are common in most destinations. However, when travelling to remote areas, it is advisable to take cash, as it is difficult to withdraw or change money. Travellers cheques are no longer widely used, so it may be inconvenient to take these.

  It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals from your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  More information on the situation regarding money, budgeting and tipping in specific countries is in the country information below.

• Travel Insurance

  Adequate travel insurance is essential. We do not sell or recommend any specific policy, but good medical insurance should cover medical evacuation and repatriation. If you are going to be taking part in any activity, please ensure your policy covers you for this, especially if this involves high-altitude trekking, such as the Inca Trail.

When Your Are Travelling

• Safety & Security

  Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

  Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

  Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk.

• LGBT Travel

  Attitudes towards lesbian, gay, bisexual and transgender (LGBT) travellers around the world can be very different from those in the UK.

  In Latin America and Europe, attitudes can sometimes be more conservative than in the UK, but there are not usually problems.

  In some African countries, including Morocco, Zimbabwe and Kenya, same sex relationships are illegal and conservative attitudes prevail. However, hotels and lodges do not discriminate and same sex couples can share rooms. In much of Africa and the Middle East, public displays of affection may attract negative attention, especially with LGBT couples, although the majority of people are friendly to visitors, irrespective of gender and sexual orientation. In South Africa, the authorities have introduced legislation which bans any discrimination on the basis of sexual orientation.

  In most of Asia, attitudes to same sex relationships can be conservative, but there are not usually any problems. In Sri Lanka, same sex relationships are illegal, but hotels do not discriminate and same sex couples can share rooms.

  The UK Foreign Office has information LGBT travel on their travel advice for individual countries, found at www.fco.gov.uk.

• Wildlife Risks

  For all wildlife excursions, please always follow the instructions of your guide, both for the animals’ welfare and for your safety. Staff are experienced at dealing with wildlife, but by their nature, excursions involving exposure to wild animals will always carry some risk.

  If you take a safari in Africa, you will be with an experienced guide at all times, who is usually unarmed. Staff are experienced at dealing with wildlife, but by their nature, game drives have exposure to wild animals, and there will always be some risk in this, which you accept by going on holiday. Game drives run according to a schedule, although unexpected delays can occur, which the guide will deal with as quickly and safely as possible. Being in the wilderness means that the environment is unpredictable, so the unexpected can happen, and off-road vehicles can occasionally break down or get stuck in the uneven terrain.

  .

Health & Fitness

• Vaccinations & Medical Requirements

  Please consult your GP or a travel clinic about health and vaccination requirements. Advice for travellers is available at NaTHNaC  
  

  When travelling, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice in drinks. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

  If you suffer from a disability or condition and are worried whether this will affect the enjoyment of a holiday, please call us. We will do our best to help. We recommend that you bring any medicines you require from the UK.

  If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. If you do experience any problems, please seek appropriate medical attention.

  Outside of major cities, medical facilities can be basic, meaning a lengthy transfer if hospital attention is required.

  Latin America

  Yellow fever and / or malaria precautions are recommended for visiting the jungle, Iguazu Falls and some parts of Colombia, Guatemala, Costa Rica, Brazil, Peru and Ecuador. Yellow Fever certificates are sometimes required if you have recently visited a country with an infected area. Children under 6 require proof of vaccination against polio to enter Brazil. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old. If you are pregnant or planning on becoming pregnant, please speak to your GP about zika. Please seek medical advice before you travel.

  Parts of South America are at high altitude. Most visitors do not suffer major problems. However, shortness of breath is common and we advise you to take things calmly during your first day at altitude. If you suffer from a heart or lung condition, or think that you may suffer due to the altitude, please consult your GP.

  Africa

  Malaria precautions are highly recommended when visiting the Kruger National Park in South Africa, Victoria Falls in Zimbabwe, the north of Namibia, including Etosha, Botswana and Kenya. Yellow Fever vaccination is highly recommended for Kenya. Travellers entering many African countries, including South Africa and Kenya Africa, coming from a yellow fever zone must have a valid yellow fever vaccination certificate. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old.

  Asia

  Malaria tablets are not usually advised when visiting the areas that Llama Travel offers in Japan, India, Sri Lanka, Vietnam, Cambodia or Laos, although a low risk exists in south-east Asia, so general precautions are recommended. If you have visited a country with yellow fever recently, you will usually require a valid yellow fever certificate to enter. Please be aware that Shimla in the Himalayas in India is at a moderately high altitude, so we recommend you take things calmly during your first day at altitude. If you suffer from a heart of lung condition, or think you may suffer due to the altitude, please consult your GP.

• Age & Fitness Limitations

  For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

Getting There

• Breaking up the journey with stopover

  Depending on the route and the airline, if you would like to break your journey to or from your final destination, and add a stopover to your holiday, this may be possible. Please ask us for information.

• Arranging your own flight

  If you are interested in arranging your own international flights, this is sometimes possible. Please ask us for details of this and any discount we can arrange for removing international flights. Please do not book your flights until we have reconfirmed all services with our suppliers and you have checked the confirmation invoice.

• Visa Requirements if transiting in another country, especially the US

  All people transiting in a third country need to make sure they comply with any immigration requirements for that country.

  This is especially the case when in transit in the US when flying to Latin America. In this case, you must comply with US immigration requirements. It is your responsibility to ensure that you comply with these requirements before you travel. Failure to do so may result in you being denied boarding on your flight to the US and, at best, a last-minute and probably expensive re-routing avoiding the US. It is important, therefore, that you follow these procedures carefully.

  If your flight to Latin America involves a stop in the US, you will be subject to US immigration control upon entry to the US. If you qualify for the US Visa Waiver Program, you are able to avoid the need to apply for a visa, but still need to enter your details online on the US State Department website. If you do not qualify for the US Visa Waiver Program, you must apply in person at a US embassy for a US visa. Please make sure that you do this in good time.

  If you are a UK citizen and have a UK passport, you may qualify for visa-free travel. You will require a machine readable passport to qualify for the ESTA Visa Waiver Program (so you do not require a visa to enter the US). A machine readable passport has the holder's personal details (name, date of birth, nationality and passport number) contained in two lines of text at the bottom of the photo page. This appears as two lines of letters, numbers and chevrons (">>>>>") printed across the long edge of the photo page. It must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

  Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.

  If you have visited certain restricted countries, including Cuba, you may not qualify for visa-free travel.

  If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.

  If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at: http://london.usembassy.gov/vwp3.html

  Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

  Details of the ESTA Visa Waiver Program can be found on the US State Department website at

  https://esta.cbp.dhs.gov.

  In addition to the Visa Waiver Programme, the US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight.

• Airlines

  Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare. You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Flights are sometimes operated by another airline in the appropriate airline alliance.

• Airlines

  Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare. You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Flights are sometimes operated by another airline in the appropriate airline alliance.

• Departure Airports

  Many airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

• Flight Upgrades

  You can upgrade to business class or premium economy on most airlines. Call us for prices for the route and airline you are interested in.

  Premium Economy

  Some airlines offer Premium Economy cabins, which provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

  Other airlines offer standard economy class seats with extra legroom for an additional cost.

  Business Class

  Many airlines have long-haul business class cabins with seats that convert into full flat beds and often have a privacy screen.

  Business Class within Europe is often similar to economy class seating, but with better meals, and middle seats are often left empty.

• Baggage Allowance

  Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, we will advise you in advance. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  There may be additional luggage restrictions for specific countries. In this case, details of this will be in the country information below.

• Selecting your seats on flights

  Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

  We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

  For internal flights, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

  It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot guarantee specific seats.

Peru

Travelling in Peru

• Money

  The currency in Peru is the Nuevo Sol. Most items in Peru are priced in Nuevo Soles, but the US dollar is used in some cases. Travellers should take US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards can be used in many shops and restaurants, and can also be used to withdraw money from cash machines. These dispense both Nuevo Soles and US dollars. Please note that it can be difficult to use US dollar notes which have even the smallest tear. When changing US dollars into Nuevo Soles, always use a reputable place to change: banks, hotels or exchange shops. Do not change money on the street if you can avoid it.

  When travelling to some of the more remote areas (e.g. the jungle, Machu Picchu, Colca Canyon), it is advisable to take cash, as it is difficult to withdraw or change money or change travellers cheques. If taking travellers cheques, a high commission may be charged, especially if changing directly into dollars (this is often less if changing into Nuevo Soles). Some hotels do not change travellers cheques so you may need to change them in a bank or exchange shop, therefore, please bear in mind opening hours.

  It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

• Tipping

  If you receive good service, you may want to leave a tip. This is completely at your discretion. For general excursions, if you want to tip guides, US$2 – 3 per person per day is usual if you are in a group. Approximately US$1 is usual for drivers or transfer staff. As tipping is not necessarily normal in restaurants, please give any tips directly to the person you would like to tip to ensure that they get it.

  For the four-day Inca Trail, tipping is normal as the guides, porters and cooks usually provide an excellent service. We recommend tipping around US$40 -60 per trekker for the whole trail, depending on the size of the group. For small groups (fewer than 6 trekkers), tipping per trekker is usually higher than for larger groups (more than 10 trekkers), as the number of support staff per trekker is higher.

  For the Short Inca Trail, around US$15-20 is normal for the two-day excursion.

  If you would like to tip your guide in the jungle, approximately US$10 per person per day is recommended.

• Food

  Lima is the culinary capital of Peru, and possibly of all South America, and the city is full of good places to eat, ranging from the cheap and cheerful, to among the best, and most expensive, in all the Americas. Many serve traditional Peruvian food, as well as the standard international restaurants. Seafood is among the best choices. There are many restaurants serving good value set lunches, especially around Parque Kennedy in Miraflores. Most of the best restaurants are in Miraflores, San Isidro and Barranco.

  Most of the restaurants in the centre of Cusco offer a range of international and Peruvian food, and cater for tourists as well as locals. Many local dishes are based on highland crops, such as potatoes and quinoa, and there are many excellent soups. You may want to try an ancient Inca delicacy – guinea pig! This is usually served in picanterias, which are restaurants specializing in local dishes. Prices in restaurants aimed at tourists generally range from around $10 - $20, although even upmarket restaurants often have good value set lunches.

  The hotels on the shore of Lake Titicaca offer a good selection of highland and international food. Additionally, there is a wide range of restaurants in the city of Puno, especially on Jr. Lima near the main square.

  Arequipa has a strong culinary tradition, and there is a wide variety of local dishes available. Soups are particularly popular. Additionally, Rocoto Relleno (stuffed spicy pepper) is another local favourite well worth trying, although make sure you specify if you do not want it too spicy. Most picanterías (restaurants serving traditional Arequipeño food) are outside of the centre, and a taxi should be taken. There are several restaurants on the balconies in the Plaza de Armas giving fine views of the Plaza.

• Budgeting for your stay

  All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$15 – 20 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive. Additionally, there are many upmarket restaurants, particularly in Lima and Cusco, where you should expect to pay up to US$50 per person, or possibly more. However, these still offer excellent value for money compared to equivalent restaurants in the UK, and we find that many of our customers treat themselves to a special meal in Lima at the end of their holiday.

  Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-3 in a hotel bar. Wine, particularly imported wine, can be quite expensive.

  We find that many people take advantage of the excellent crafts markets in and around Cusco, so please allow for this if you are likely to buy such items. The prices vary significantly depending on the quality of the items, and detailed crafts can be expensive.

  There are also many excellent shopping opportunities in the cities, with excellent alpaca clothing and jewellery shops. These generally take credit cards, although a discount is sometimes possible for cash payments.

• What to pack - Peru

  In Cusco and the highlands of Peru, daytime temperatures tend to be around 20 degrees centigrade. However, night time temperatures drop rapidly, sometimes to below freezing. The coast can be warmer, although night temperatures can be cool, especially between May and September. The jungle is usually hot and humid, although between May and September there are sometimes cold fronts, and temperatures can drop to 5 degrees. Therefore, a variety of clothing, suitable for warm and cold weather is advisable. Rain is possible throughout the year, so waterproofs are also recommended. Lip balm is recommended and insect repellent is advisable, especially for jungle areas and around Machu Picchu.

  Electricity in Peru is 220V, and plugs are of the flat two-pin type.

  It is a legal requirement to carry identity documentation when in Peru. Therefore, having a copy of your passport with you at all times is recommended.

  Please bring any medication you may require from the UK.

  You require your passport when visiting Machu Picchu. Please make sure you bring this, otherwise you may not be able to enter the site.

  If you are walking the Inca Trail or the Short Inca Trail, please take the passport that you had when you initially booked if this has changed since booking. Otherwise you will not be permitted to start the trail.

Galapagos & Ecuador

Travelling in Galapagos & Ecuador

• Budgeting for your stay

  All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$15 – 20 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive, as can meals in restaurants on the Galapagos Islands. Additionally, there are some upmarket restaurants in cities where you should expect to pay up to US$50 per person, or possibly more. However, these still offer excellent value for money compared to equivalent restaurants in the UK.

  Bar prices on the mainland are similar to the UK, or slightly cheaper, and a small bottle of beer usually costs around US$2-3 in a hotel bar. Wine, particularly imported wine, can be quite expensive. On Galapagos boats, bar prices are usually higher than on the mainland, particularly for wine.

  We find that many people take advantage of the excellent crafts markets in and around Quito, so please allow for this if you are likely to buy such items. The prices vary significantly depending on the quality of the items, and detailed crafts can be expensive.

• Food

  Quito has many good restaurants with a wide range of national and international cuisine. Many of the best restaurants are located in the new town. Ingredients from the jungle, the Andes and the coast allow for an interesting mix of dishes. Sometimes, traditional restaurants are only open from noon to 3pm.

  Although it does not have as many options as Quito, Cuenca has a good variety of restaurants and cafes serving both local and international cuisine. The locals are fond of sweet food, particularly ice cream, and there are many good cafes near the main square catering for this market. There are also a number of restaurants in central Guayaquil and on the promenade, although many of the best restaurants are located in the malls and entertainment centres away from the centre.

• What to pack - Ecuador

  In Quito, daytime temperatures tend to be around 20°C and night time temperatures around 10°C. The weather in the Avenue of the Volcanoes, Riobamba and Cuenca is similar to Quito. Temperatures in the jungle and Guayaquil tend to be hot and humid year round, although cold snaps are also possible. Therefore, a variety of clothing, suitable for warm and cooler weather is advisable. Rain is possible throughout the year, so waterproofs are also recommended. Insect repellent is advisable, especially for the jungle, the Bellavista cloud forest and for the Galapagos Islands.

  Sturdy footwear is advisable for the Galapagos Islands, as some paths can be rocky and uneven. If you are visiting the Bellavista cloud forest, the trails can be muddy and sometimes they are slippery. Therefore, please take appropriate footwear.

  The hottest months in the Galapagos Islands are usually December – May, when temperatures can rise above 30°C, although it tends to be wettest then. Sea temperatures are also at their warmest, around 25°C (although the temperature can vary significantly between different islands). From June – December, temperatures are usually cooler (around 25°C), but it rains less. It is often misty at this time of year. Sea temperatures also tend to be cooler, around 20°C. Dress on board the cruise boats is informal, so formal dress is not required.

  Electricity in Ecuador is 110V, and plugs are of the flat two-pin type.

  Having a copy of your passport with you at all times is recommended.

  Please bring any medication you may require from the UK.

• Money

  The official currency in Ecuador is the US dollar. Travellers should take US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards (both Visa and MasterCard are generally accepted) can be used in many shops and restaurants, and can be used to withdraw money from cash machines. It can be difficult to use dollar notes which have even the smallest tear. Some places do not accept US$100 bills, so it is best to take smaller denomination notes. When travelling to some of the more remote areas (e.g, the jungle), it is advisable to take cash, as it is difficult to withdraw or change money. If taking travellers cheques, a high commission may be charged. Some hotels do not change travellers cheques so you may need to change them in a bank or exchange shop, therefore, please bear in mind opening hours.

  It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary; however, we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  On most small boats in the Galapagos, you can only pay in cash. Some larger boats also take credit cards.

• Tipping

  If you receive good service, you may want to leave a tip. This is completely at your discretion. For general excursions, if you want to tip guides, US$2 – 3 per person per day is usual if you are in a group. Approximately US$1 is usual for drivers or transfer staff. As tipping is not necessarily normal in restaurants, please give any tips directly to the person you would like to tip to ensure that they get it.

  Tipping your Galapagos boat crew and guides on board is expected and is usually well deserved. For yachts up to 16 passengers, and the Hotel Finch Bay tours, approximately US$15 – 20 per person per day is recommended. For larger yachts, US$23-25 is normal.

  If you would like to tip your guide in the jungle, approximately US$10 per person per day is recommended. This is divided between the guides and the staff.

About the Galapagos

• Galapagos geography

  The Galapagos Islands are in the Pacific Ocean 1,000km west of Ecuador. Flights to and from Quito take 3 hours, with a brief stop in Guayaquil.

• When to Go

  The Galapagos can be visited year round and wildlife can be seen all year. Between January to May the weather is hotter, but wetter, and the sea temperature tends to be warmer. During this time the average daytime temperate is between 27-31°C and the sea temperature is around 25°C. June to December is drier, but cooler. The average daytime temperature ranges between 21-26°C and the sea temperature is around 21°C. It is often overcast at this time of the year, especially in July and August. The seas around the Galapagos tend to be fairly calm all year around, however the choppiest time to visit is around September. Some birds are only present at certain times of the year; if you would like to see a specific bird, please ask us for details.

• Packing for the Galapagos

  •Lightweight clothing, including shorts and t-shirts. Long-sleeved shirts and trousers are useful on board as there is air conditioning.

  •Swimming costume.

  •Sandals and trainers.

  •Prescription snorkelling mask if required.

  •A sun hat.

  •Waterproofs (a plastic poncho is often the best thing).

  •Sunglasses.

  •Binoculars/camera gear.

  •Water bottle.

  •Sun cream and insect repellent.

  •Day pack for island excursions.

  •Ear plugs for night-time sailing.

  •Biodegradable soap and shampoo are provided. If you would like to use your own, please ensure this is also biodegradable.

  Read our blog to find out what to pack for the Galapagos. 

• Galapagos National Park Entrance Fee

  The Galapagos National Park entrance fee of US$100 and the transit tax of US$20 are included in all our holidays. 

• Aboard the Boat

  All boats Llama Travel works with have excursions carried out in small groups (maximum 16 passengers) led by a naturalist guide.

  Breakfast, lunch and dinner are served in the dining area, and drinking water, tea and coffee are provided. There is also a bar service available.

  Electricity onboard is 110V and plugs are of the flat two-pin type. There are small safes in each cabin or in the captain’s cabin. There are no hairdryers in cabins on most boats.

  Smoking is not permitted inside the boats and is only permitted on deck.

  Dress on board is informal on all boats.

• Galapagos Itineraries

  Itineraries are fixed by the Galapagos authorities and usually cannot be varied. However, these are subject to change by the park authorities at short notice and can be affected by local conditions, airport closures or other factors. The activities at each site specified in the itineraries may vary and will be determined by the guide. Some longer cruise itineraries are made up of 2 shorter cruises, and so some guests may start or end their cruise on these changeover days. On all cruise itineraries, you visit a range of different islands, allowing you to see the land and marine animals and birdlife. The Finch Bay itinerary includes visits to several visitor sites in the central islands.

• About the Guides

  All guides in the Galapagos Islands are registered with the National Park. All Llama Travel holidays include experienced naturalist guides who speak English.

• Snorkelling equipment and wetsuits

  For many people, the highlight of the visit to the Galapagos is snorkelling among the sea life, including sea lions, turtles, penguins, rays and sharks. Snorkelling equipment is available for rent,
  or you can take your own. If you need a mask with prescription lenses, it is best to get this before you leave. Wetsuits are also available for hire. Please ask us if you are interested in hiring a wetsuit. If you do not want to snorkel, it is sometimes possible to remain on the beach on the island. However, at some sites visited on cruises this is not possible, in which case you will stay on board your boat.

• Wet and Dry Landings

  You explore the visitor sites, seeing the wildlife, flora and geology at very close quarters. Most excursions require some walking, often on rocky and uneven surfaces, so a reasonable level of fitness is required. To reach the islands it is necessary to go from your boat in a panga, a small dinghy. On a dry landing, you will step out of the panga onto rock. On a wet landing, you will step out of the panga into about a foot of water, from where you will wade to land.

• Sailing at Night

  Sailing between the islands is usually done in the early morning or late evening. However, for some of the longer distances, the journey can be made at night. In this case, there is usually more movement and the noise of the motor can be heard.

• Money

  On the smaller yachts, you can only pay in cash. On the larger boats, you can usually pay by cash or credit card. Travellers cheques are not widely accepted on any of the boats. There are banks and cash machines in both Puerto Ayora on Santa Cruz and Puerto Baquerizo Moreno on San Cristobal.

• Tipping

  Tipping the boat crew and guides on board is usually well deserved, and expected. If you feel you have received good service, the following are the suggested tipping levels per passenger per day: San Jose and Galapagos Beagle, approximately $15 - 19. MV Santa Cruz II and La Pinta, approximately $25. Galapagos Odyssey, approximately $20 - $22. Hotel Finch Bay, approximately $19.

• Shopping

  There is a small boutique shop on board the larger ships and there is also the chance to shop at Puerto Ayora or Puerto Baquerizo Moreno. However, it is best to buy anything that you will need before visiting the islands.

• Nightlife and Entertainment

  Entertainment on board is quite limited, although the larger ships have bars and may have music at times. It is sometimes possible to disembark in Puerto Ayora or Puerto Baquerizo Moreno, where there are restaurants and bars.

• Airport Transfers

  Airport transfers are included to your Galapagos cruise. If you are landing at Baltra airport, an excursion to the Santa Cruz highlands is often included. This is usually prior to boarding your boat, so we recommend having appropriate footwear and clothing handy for this excursion, as your main luggage will usually be taken straight to your boat.

  Transfers are also included for hotel stays in Puerto Ayora on Santa Cruz. These are with a driver only, usually with limited English.

  It is sometimes possible to get a Galapagos stamp in your passport when you arrive at the Galapagos airport, so please ask for this if you would like this.

• Vaccinations and Medical Requirements

  No specific vaccinations further to those required for Ecuador are required for visiting the Galapagos Islands. However, please consult your GP or a travel clinic for up-to-date medical advice. As you may feel the movement of the boat, we recommend you bring any sea sickness medication you will require. We recommend bringing any painkillers or medication for upset stomachs and rehydration sachets in case you have a problem on board, as these can be hard to get in the Galapagos Islands.

  Although the excursions are not physically demanding, they do require walking on uneven surfaces, and this can be under the hot sun. Therefore, a reasonable level of fitness is required.

  Larger ships (48 passengers and up) usually have a medical officer on board, although facilities and treatments are quite simple. Smaller boats have basic first aid. If you require more serious medical attention, there are hospitals on the islands of Santa Cruz and San Cristobal.